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Filing a complaint with the ministry

Government RelationsFiled within one to two business days; the response per the authority's windowEstablishments and owners with a complaint before the ministryHRSD Beneficiary Portal

🤖 Smart service check

Answer a few short questions. We prepare a summary of your request and its next step — then send it on WhatsApp or start it on the site. No sign-up.

Service description

We draft your complaint under the right ministry category — GOSI, work permits, wage protection, establishment data, recruitment and others — attach its documents and follow it to a response.

Required documents

  • Commercial Registration and establishment number
  • A copy of the procedure, violation or claim at issue
  • Supporting correspondence and documents
  • Authorised person's details

Service features with Business Partner

  • Reviewing the subject of the complaint and its documents
  • Choosing the correct main and sub category
  • Drafting the complaint and filing it with attachments
  • Following it to a response and reporting back

Frequently asked questions

No. Government fees, where any apply, are separate from our professional fees and are set out in the quotation before we start.

We review, prepare, file and follow the request through to a decision. The decision itself rests with the authority.

Business Partner advantage: The smart agent pulls this service's requirements instantly, prepares your document list automatically, and starts your request around the clock.

Contact us on WhatsApp